Private
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Crowdsourcing
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ENTERPRISE CROWDSOURCING
Private
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2010-‐2011
Crowdsourcing
LLC
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Private
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Confiden.al
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Crowdsourcing
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GLOBALIZATION
Private
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Strategy
Judgment-‐intensive
Transac.on-‐intensive
F&A
strategy
Order
management
and
billing
Dispute
&
deduc,on
management
Accounts
receivable
Aging
aand
Aging
nd
collec,ons
collec,ons
Internal
audit
Budge.ng/forecas.ng
Capital
budge.ng
Treasury
&
risk
management
Management
repor.ng
&
analysis
Regulatory
repor.ng
&
compliance
Fixed
assets
General
accoun.ng
Accounts
receivable
(AR)
Tax
Payroll
Accounts
payable
(AP)
and
T&E1
Sourcing
support
&
catalog
management
Analy,cs
and
repor,ng
Purchasing
Accounts
payable
Aging
and
T&E
collec,ons
Spend
analy,cs
Private
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Confiden.al
©
2010-‐2011
Crowdsourcing
LLC
5
Indian
Outsourcing
Industry
Level
of
Maturity
Capacity
Projects
CAPEX
Capability
Process
OPEX
2005
$6b
2008
$40b
2012
$65b
Time
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©
2010-‐2011
Crowdsourcing
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November 2011
www.crowdsourcing.org
Crowdsourcing Industry Landscape
Crowdfunding
Financial contributions from online investors, sponsors or donors to fund for-pro t or non-pro t initiatives or enterprises.
logolance
TM
Crowd Creativity
Tapping of creative talent pools to design and develop original art, media or content.
crowdfunding big ideas
....in action
Tools
Applications, platforms and tools that support collaboration, communication and sharing among distributed groups of people.
INNOVATION THROUGH COLLABORATION
Open Knowledge Foundation
®
Distributed Knowledge
Development of knowledge assets or information resources from a distributed pool of contributors.
suite101 com .
R
Insightful writers. Informed readers.
Cloud Labor
Leveraging of a distributed virtual labor pool, available on-demand to ful ll a range of tasks from simple to complex.
Open Innovation
Use of sources outside of the entity or group to generate, develop and implement ideas.
© Crowdsourcing, Inc. 2011 Published under a Creative Commons Attribution Share-A-Like License
Private
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Idea%on(Based+Tasks+
Knowledge)Based-Tasks-
Exper&se(Based,Tasks,
Micro&Tasks+
•
Idea
Genera.on
•
Content
Genera.on
•
Research
and
Development
•
Content
Management
•
Design
and
Op.miza.on
•
Loca.on
Services
•
Survey
Produc.on
•
Internet
Search
•
Transla.on
•
Monitoring
•
Business
Analy.cs
•
Customer
Support
•
Sales
and
Marke.ng
•
Applica.on
Services
•
Industry
Specific
•
Categoriza.on
•
Transcrip.on
•
Data
Management
•
OCR
valida.on
Private
and
Confiden.al
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2010-‐2011
Crowdsourcing
LLC
8
Size%and% Maturity% Level%of% Automa6on% Process% Nature%
Outsourcing% Penetra6on%
Process% Composi6on%
Role%of% Technology% Security%and% Privacy%
Value%Drivers%
Private
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Crowdsourcing
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BREAKOUT ROOM #2 11:00-11:30 How to Identify Crowdsourcing Opportunities within the Enterprise
Private
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2010-‐2011
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Summary
Exceptional knowledge exists within the enterprise, but it’s buried – if you rely on the deployment of traditional management systems you’ll never identify it, harness it or deploy it! There’s an expert somewhere for everything but the chances are if you continue to look in the same places you’ll never find them. Latent capacity exists within the enterprise, but it’s untapped – abundant capacity exists within the globally connected digital workforce, but new systems and processes are required to connect and deploy it. Enter crowdsourcing.
Description
Slides from Carl Esposti's plenary discussion of enterprise crowdsourcing at CrowdConf2011.