In theory, there are already various government agencies and institutions working to manage local life so that citizens can live in comfort and security. But in practice the results are not always satisfactory: the illegal cutting down of trees, broken lifts, and burnt-out light streetlights are still problems people encounter on a daily basis. To solve these and similar problems “clouds” have been created — virtual projects, in which anyone with an Internet connection and a desire to improve things can take part.
StreetJournal.org is a project launched in the city of Perm, now operating in several major cities across Russia. The site has publicised nearly 8,000 problems, of which more than a third have been resolved. In addition to ordinary citizens, the platform is also being using by local authorities, who can use it to monitor the work of their contractors and to react to serious reports efficiently and directly.
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