Summary “We are witnessing a second fundamental inflection point for crowdsourcing where large corporations in a post-recession era are increasingly using global professional crowdsourcing services in new application areas, often as a cost-effective alternative to traditional BPO. (…) Our study finds that crowdsourcing utilization has evolved from small- to medium-sized businesses to an increasingly accepted business practice for large corporations. As cost advantages are progressively augmented by greater accountability, quality assurance and timeliness assurances, the ‘on-demand’ talent model will continue to gain a greater foothold.” Sarthak Brahma, Practice Director, Pricing Assurance, Everest Group

Description However, it is a fact that companies shift their task solving process from ‘job-based’ hiring to ‘task-based’ resource management. Crowdsourcing might be a great way to enable this shift in business process management. It definitely offers companies more flexibility in terms of budgeting. More heads come to different solutions, get trained quicker, find supervisors outside the enterprise, aggregate thinking and re-new the point of view for a brand decision or a product development.