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document Open Innovation
Researchers led by Phyllis Moen of the University of Minnesota recently evaluated Best Buy's program, launched in 2006 and inspired by Results-Only Work Environment, and found that it...
article Cloud Labor
Here are some tips for work-anywhere teams:
1. Expect a professional environment, wherever it is
2. Clarify the boundaries
3. Communicate relentlessly
4. Measure people by the...
site Open Innovation / Idea GenerationIdeaX is on-going experiment by Best Buy to engage customers to suggest new product ideas. These range from simple ideas that matter to revolutionary ideas that could shape a cooler future for all...
Distributed Knowledge, Open Innovation
Crowdsourcing is often embraced as a model for open innovation to introduce ideas and influence change from outside the organization. To find out more about how leading companies are using crowdsourcing as a model to drive competitive advantage, I spoke with John Bernier, a Manager within the Emerging Platforms group at Best Buy, and former lead of Best Buy’s Twelpforce initiative, their innovative service that empowers employees from across the country to answer customer questions in real time via Twitter.
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document Tools
The PWIN IT! contest is simple, elegant and offers customers the chance to win exactly what they want,whether as a gift for someone else or something for themselves.To enter, a customer simply...
Distributed Knowledge
I recently spoke to John Bernier from Best Buy, the discussion about Twelpforce as a highly innovative approach to real-time customer service to learn more about the opportunities for crowdsourcing customer service. More recently I interviewed Gioacchino La Vecchia, Chairman and CEO and a co-Founder of CrowdEngineering who, through his CrowdForce platform, is a forerunner in the development of enterprise-class Social CRM solutions. It would seem that international recognitions by industry analysts Gartner and Altimeter, who awarded the accolades of “cool vendor” and “the one to watch” in Social CRM, preceeding last week’s announcement that CrowdEngineering had closed a $4m Series A Round the crowd may have a big role to play in servicing itself!
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document CrowdfundingThe success of "Habemus Papam" and "Polisse" at the Cannes film festival hints that crowd-funding -- or raising cash online from many small investors -- could give fans a bigger...
document Distributed Knowledge, Tools
A large part of Quirky’s success and foundation for it’s sustainable future, are it’s contributors who submit problems to solve and how to solve them. The online community of people spans the...
document Cloud Labor, Crowd Creativity
The acquisition of Brandstack and the launch of BrandCrowd will further reinforce DesignCrowd‟s leadership in crowdsourced graphic design services.The Brandstack acquisition combined with the...
document CrowdfundingThe coming year promises to be as fruitful and exciting for makers as 2011. There are more opportunities for building profitable kit businesses, for finding corporate sponsors for projects or...
article Crowd Creativity, Open Innovation, ToolsQuirky is a sort of supercharged Kickstarter for product designs. Product ideas are submitted to Quirky and presented for public endorsement. You can vote on products you like, and if they get...
Seth WJul 17, 2012 03:53 pm GMT
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document Distributed Knowledge, Open InnovationCityMob has taken a fresh approach to the hot trend called group buying by making its service highly social, using the principles of crowdsourcing to offer the best places to explore and things to...
site Distributed Knowledge / TravelCityMob knows how much you love your city. They love it too! Through collective buying, CityMob offers you unbeatable deals that'll help you experience the best your city has to offer.
site Open Innovation / Idea GenerationThe acquisition process – the way government buys goods and services – is among the most complex and least transparent aspects of government. The Better Buy Project is asking for your best ideas on...
document Distributed KnowledgeThere is, however, evidence that outside factors can impact results of these markets. Some data suggests employees may be overly optimistic regarding company performance tending to artificially...
Crowd Creativity, Open InnovationEarlier this year, Yannig Roth began to list all the creative crowdsourcing initiatives he could find, applied to Interbrand’s ranking of the 100 Best Global Brands. The result was this living post on his blog, which he's given us permission to re-post here.
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Distributed KnowledgeIn this guest post, Russell Rothstein, CEO of IT Central Station, explains how crowdsourcing reviews from validated buyers can help fill a need in enterprise technology market. He also touches upon a larger theme – that crowdsourcing (and better access to information in general) is pushing companies to become more transparent.
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CrowdfundingSherwood Neiss and Jason Best of Crowdfund Capital Advisors co-authored this crowdfund investing primer to provide guidance to investors interested in this emerging financial marketplace.
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site Distributed Knowledge / Customer EngagementAmazon strives to offer visitors the ability to buy anything they want on-line and to be a highly customer-centric company providing tools to engage customers in an environment which is...
site Distributed Knowledge / Forecasting and Prediction
Consensus Point provides enterprise prediction market software, revolutionizing the research industry. The Consensus Point prediction market platform, Huunu, makes innovation more efficient by...