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Search results for: Customer Intelligence

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Customer Intelligence - How External Insights Reduce Cost and Increase Efficiency
blog Distributed Knowledge, Open Innovation, Tools

Businesses ask these 5 questions when they realize consumer insight are important: 1) I don’t know where to start by asking a bunch of people I don’t know what they think. 2)I don’t have the...

Michael GualanoOct 24, 2013 07:31 pm GMT9471 views
80
Customer Intelligence - How External Insights Reduce Cost and Increase Efficiency
Turning Customer Intelligence Into Gold
document 

A closed-loop sales and marketing system is a critical step toward ever more sophisticated use of customer intelligence. As marketers evolve their use of customer intelligence and build extensive...

Jayne AnnNov 21, 2011 06:26 am GMT810 views
30
Turning Customer Intelligence Into Gold
Intelligent Crowdsourcing: Human Capital Management Across the Value Chain
document 

The application of intelligent crowdsourcing for content creation is a trend we will be seeing more and more as organisations are looking for ways to extend their global reach to get the most out...

Benjamin FosselDec 07, 2011 06:44 am GMT2680 views
70
Intelligent Crowdsourcing: Human Capital Management Across the Value Chain
Ten ways to reach customers through digital platforms
document Distributed Knowledge

Here are ten ways to improve the customer experience through digital media: 1. Integrate social media intelligence into traditional customer insight. 2. Develop an online customer advisory...

Sebastian BlancaMar 27, 2012 07:40 am GMT1421 views
10
Ten ways to reach customers through digital platforms
LivePerson Selects Lionbridge GeoFluent to Support International Customers In Multiple Languages Through Liveperson.com
document Tools

LivePerson's customer support organization supports more than 8,500 LivePerson clients globally. By featuring GeoFluent for LivePerson Chat within the customer center on liveperson.com,...

Harshida PatelJan 08, 2013 01:51 am GMT1749 views
00
LivePerson Selects Lionbridge GeoFluent to Support International Customers In Multiple Languages Through Liveperson.com
QlikTech Customers and Partners Show Widespread Support for QlikMarket Business Discovery Solution Exchange
document 

QlikMarket is a site to harness the innovation of QlikTech partners in the new breed of business intelligence, known as Business Discovery, or self-service BI. For partners, QlikMarket creates...

Benjamin FosselMar 19, 2013 02:01 pm GMT1591 views
40
QlikTech Customers and Partners Show Widespread Support for QlikMarket Business Discovery Solution Exchange
Chaordix® Announces Major Release of Enterprise-Ready Crowdsourcing Platform: Crowd Intelligence™ 2.0
document 

"Since 2006, Chaordix has had the distinct honour of working with forward-thinking brands, partners and organizations who have embraced crowdsourcing to drive predictive innovation with...

Benjamin FosselDec 17, 2013 01:56 am GMT1799 views
00
Chaordix® Announces Major Release of Enterprise-Ready Crowdsourcing Platform: Crowd Intelligence™ 2.0
Connected Intelligence
document Distributed Knowledge, Tools

A good read on benefits of introducing a single customer view.

Crowdsourcing.orgAug 26, 2010 05:53 pm GMT8665 views
00
Connected Intelligence
Ross Dawson: Six tools to kickstart your crowdsourcing strategy
document Distributed Knowledge, Open Innovation

Ross Dawson lists the following platforms and tools or examples that can be highly utilized for one's business: 1. Distributed innovation platforms (Innovation Exchange, Ideaken, Nine...

Tim SatterthwaiteJan 20, 2011 02:10 am GMT2942 views
00
Ross Dawson: Six tools to kickstart your crowdsourcing strategy
Mindshare Technologies Lands $20 Million To Turn Customer Feedback Into Actionable Intelligence
document Distributed Knowledge, Open Innovation

Mindshare Technologies provides companies with automated survey and feedback management tools that allow businesses to more effectively interact with their customers and employees, improve...

Benjamin FosselOct 05, 2011 12:41 am GMT1394 views
10
Mindshare Technologies Lands $20 Million To Turn Customer Feedback Into Actionable Intelligence
Crowdsourced Competitive Intelligence: A Discussion with InfoArmy CEO Jim Fowler
Cloud Labor, Distributed Knowledge, Tools

InfoArmy is an initiative that aims to create “competitive intelligence reports for every strategically significant company on the planet.” The company’s founder and CEO, Jim Fowler, is recruiting the crowd to help his company achieve this ambitious task. We caught up with Fowler earlier today to ask a few questions about his newly launched company and its goals.

Read more

Anton RootJun 12, 2012 11:30 pm GMT8462 views
330
LeadiD Multiplies the Force of Industry-First Platform with New Consumer Intelligence Applications
document Tools

Another new aspect of the AppMarketplace is LeadiD Labs, a category of powerful--apps that gives marketers cutting-edge insights about their consumers' behaviors. Launching with seven new...

Tim SatterthwaiteAug 14, 2014 12:33 pm GMT665 views
00
LeadiD Multiplies the Force of Industry-First Platform with New Consumer Intelligence Applications
Thinkspeed
site Distributed Knowledge / Market Intelligence

Thinkspeed enables crowd sourced market research in the IT industry, driven by a community of technology professionals. Thinkspeed helps you get targeted, objective market intelligence by...

Arun PrakashAug 22, 2011 01:54 am GMT2399 views
10
Thinkspeed
Two Collaborative Care Case Studies
document Distributed Knowledge

There's a way to create a vastly better care system by harnessing the motivation and collective intelligence of patients and clinicians. It's called C3N, and it represents an entirely new...

Harshida PatelNov 07, 2011 12:37 pm GMT965 views
10
Two Collaborative Care Case Studies
Crowdsource Your Way to a Better Website
document 

UserTesting has an impressive list of well-known companies using the service, which may inspire you to apply to be a user tester if you have a passion for improving others’ sites.

Samuel BennettNov 11, 2011 08:27 am GMT2654 views
10
Crowdsource Your Way to a Better Website
Crowdsourcing the next big thing – how to innovate in 2012
document Distributed Knowledge

Innovation is essential for brands to stay relevant. Coming up with tomorrow’s next big thing has driven some of the best companies in the world, but many of them were innovating in the dark. “In...

Pablo BracciniDec 10, 2011 09:33 pm GMT1534 views
10
Crowdsourcing the next big thing – how to innovate in 2012
Choosing the Right Open Innovation / Crowdsourcing Platform
document Open Innovation, Tools

The company has also identified two clusters of service providers: Cluster 1 - consists of crowdsourcing solution providers with the likes of Spigit, BrightIdea, Napkins Lab, Hype.de, Lithium...

Jason RobbinsJul 05, 2012 07:51 am GMT1877 views
00
Choosing the Right Open Innovation / Crowdsourcing Platform
InCrowd Brings DIY to Pharmaceutical Market Intelligence
document 

InCrowd Answers features an easy to use, DIY dashboard providing total control and access to real time data on a 24/7 basis. The DIY offering includes: -Basic InCrowd platform...

Adam FrazerSep 08, 2013 02:05 pm GMT1275 views
00
InCrowd Brings DIY to Pharmaceutical Market Intelligence
InCrowd Adds Data Visualization to Its Suite of Pharmaceutical Market Intelligence Tools
document 

Crowdsourcing tool--InCrowd, the only provider of real time market intelligence for the pharmaceutical industry, announced the launch of integrated data management tools to their product...

Benjamin FosselOct 01, 2013 04:14 am GMT1685 views
00
InCrowd Adds Data Visualization to Its Suite of Pharmaceutical Market Intelligence Tools
Qmarkets
site Tools

Qmarkets is a software company specializing in collective wisdom solutions that help organizations involve their employees and customers in real decision making processes resulting in better...

Carl EspostiOct 07, 2010 10:39 pm GMT1922 views
11
Qmarkets
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