Web's Largest listing of crowdsourcing and crowdfunding events
Web's Largest Directory of Sites2,358 crowdsourcing and crowdfunding sites
Airbnb, which is by far and away the leader in peer-to-peer renting,boasts 250,000 properties worldwide, of which 20,000 are in Asia. Blecharczyk believes that increased customer support in the...
Mint.com and Get Satisfaction developed a program in 2010 that allows users to obtain answers, share ideas and connect with each other – all without leaving their Mint account. The result was a...
Moxie isn't playing quite the same game because it doesn't compete with Jive and Lithium in the market for customer-support community software, which tends to be focused on peer-to-peer...
After attending the 2011 World Conference on Mass Customization, Personalization and Co-Creation in San Francisco, Dr. Helén Anderson shares her insights: Customization is really about...
Optus director of digital media Austin R. Bryan said the telco’s customers possessed a wealth of first-hand knowledge of the company’s products and services, and My Optus Community aimed to...
“One of the best ways to measure the satisfaction of our customers is through feedback. With the introduction of a community forum we hope to build rapport with our customers and provide them with...
Crowdsourcing is one of the ways to help you improve your Facebook customer support initiative and, in turn, raise your brand’s reputation, decrease your inbound service requests, acquire new...
LivePerson's customer support organization supports more than 8,500 LivePerson clients globally. By featuring GeoFluent for LivePerson Chat within the customer center on liveperson.com,...
The author interestingly argues about the advantages and disadvantages of community managed customer/product support for both, customers and companies.
I recently spoke to John Bernier from Best Buy, the discussion about Twelpforce as a highly innovative approach to real-time customer service to learn more about the opportunities for crowdsourcing customer service. More recently I interviewed Gioacchino La Vecchia, Chairman and CEO and a co-Founder of CrowdEngineering who, through his CrowdForce platform, is a forerunner in the development of enterprise-class Social CRM solutions. It would seem that international recognitions by industry analysts Gartner and Altimeter, who awarded the accolades of “cool vendor” and “the one to watch” in Social CRM, preceeding last week’s announcement that CrowdEngineering had closed a $4m Series A Round the crowd may have a big role to play in servicing itself!
Religion’s advantage in garnering community translation support is evidenced by the many unofficial translation world records tied to religion. For example, the most translated book is the Bible...
Here are some ideas from NapkinLabs on how to use crowdsourcing for customer service and support: *Brainstorm new opportunities collaboratively with customers, employees, vendors, and...
Angelina Mata, whose custom garments are a favorite of many Alamo City residents, thanked them and others who donated money with “crowdfunding” or donations pledged on Kickstarter.com (a website...
“We greatly appreciate all of our Kickstarter backers who have not only helped fund the development of our products, but have continually returned to support our future endeavors,” said Ivan...
Express In Music is a crowdsourcing platform that helps voices 'Be Heard' through the speed, mass quantity and high qualitative turnover in assisting: -An assurance that the...
Customers Now Have Access to UserVoice Feedback and UserVoice Helpdesk Under One Subscription: -UserVoice Feedback provides the tools to gather and prioritize customer feedback. Based on...
It has been enthusiastically received by many corporations (and most notably by Procter & Gamble) who realised that their R&D efforts would be far more effective if they outsourced some of...
"Indiegogo channels funds to tens of thousands of campaigns around the world, so anything we can do to make it easier for our customers to give and receive contributions in their native...
QlikMarket is a site to harness the innovation of QlikTech partners in the new breed of business intelligence, known as Business Discovery, or self-service BI. For partners, QlikMarket creates...
Get Satisfaction was born out of Valleyschwag, a lark of an idea for distributing grab bags of leftover promotional goodies. While initially designed to be a fun and frivolous side project, a...
Founded in 2010, the industry website, Crowdsourcing.org, is a neutral organization dedicated solely to crowdsourcing and crowdfunding. As one of the most influential and credible authorities in the crowdsourcing space, Crowdsourcing.org is recognized worldwide for its intellectual capital, crowdsourcing and crowdfunding practice expertise and unbiased thought leadership.
