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document Cloud LaborThe Cloud Agent solution is a state of the art implementation of the 21st century’s call centre, based on the cloud computing model, that enables companies reduce capital expenditure (or...
document ToolsLiveOps boasts itself of providing the only complete On-Demand Contact Center solution; which happens to be the largest community of highly qualified, independent, at-home agents for call center...
site Cloud Labor / Freelance PlatformsExpert Planet helps companies create scalable, branded programs focused on increasing customer lifetime value.
site Cloud Labor / Expert-tasks
eClerx provides Knowledge Process Outsourcing (KPO) and Business Process Outsourcing (BPO) services to global companies from their deployment centers in India.
Their teams provide the level of...
Distributed Knowledge, ToolsCrowdsourcing.org recently spoke with Leila Janah, CEO of Samasource, about the company’s vision and business model. Samasource offers a “private crowd” as a model that fits between traditional outsourcing and crowdsourcing; the former providing advantages delivered through the organization of qualified labor and the latter delivering the greatest labor arbitrage advantage. Samasource employs a dedicated workforce, managed off-shore by trained service partners that provide quality control in designated work centers. Janah describes Samasource as “a distributive work company that employs crowdsourcing principles.”
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site Distributed Knowledge / Government & Politics
OpenSecrets.org is the nation's premier website tracking the influence of money on U.S. politics, and how that money affects policy and citizens' lives.
With the new OpenSecrets.org,...
Distributed Knowledge, Open Innovation
Crowdsourcing is often embraced as a model for open innovation to introduce ideas and influence change from outside the organization. To find out more about how leading companies are using crowdsourcing as a model to drive competitive advantage, I spoke with John Bernier, a Manager within the Emerging Platforms group at Best Buy, and former lead of Best Buy’s Twelpforce initiative, their innovative service that empowers employees from across the country to answer customer questions in real time via Twitter.
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site Distributed Knowledge / Local CommunityBroadbandVT.org is the place on the internet where you can go to find out what is going on with broadband in Vermont. From news to new initiatives; from speed to maps; and from Vermont stories to...
site Distributed Knowledge / Health and WellbeingThere are four goals for the Health Tracking Network:
*identify factors related to common illnesses;
*promote members' health by enabling them to track their personal health, fitness, and...
site Tools
The Bubbly web-based crowdsourcing platform provides a tool for organizations to build enthusiastic communities around common passions.
On the website, the audience will be able to submit...
site ToolsFreedom OSS understands Enterprise challenges when it comes to security, SLA requirements and manageability. Freedom OSS will develop a practical and achievable Cloud strategy for your...
document Distributed Knowledge, Tools
LiveOps newly launched cloud applications are the LiveOps Multichannel and LiveOps Social. LiveOps' Multichannel relies upon LiveOps' experience in performance-based intelligent routing...
Crowdfunding, ToolsWhat happens when two fashion-conscious travelers see a need for change in the way the world perceives clothing? A new brand, [r]evolution apparel, which centers on the philosophy that “you can do more with less”. The brand’s first product, the Versalette, raised over $60,000, making it the most-funded fashion product in Kickstarter history.
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CrowdfundingFor a few weeks earlier this year, crowdfunding and the JOBS Act was a top story in the national news media that all the pundits were discussing, debating or screaming about, depending on which personality you flavor your morning coffee with. Typically, the argument centered around the possibility for increased fraud that would follow when unaccredited investors are allowed invest in startups over the Internet. The common response from the crowdfunding community had something to do with the lack of fraud on existing crowdfunding platforms in Europe and donation-based sites like Kickstarter. The community on these platforms does and will continue to act as a self-policing force, the argument goes.
This week there's evidence that both sides could be right.
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document Distributed KnowledgeGloboforce's Irvine adds that a crowdsourcing model like the knowledgebase example also is effective because it invites all frontline employees to contribute to strategies being delivered,...
CrowdfundingOur fifth crowdfunding live chat took place here on Crowdsourcing.org yesterday. The discussion continued to center around how the industry will take shape and the regulatory framework that will govern it. A very lively and informative discussion, as always.
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document Tools
The author also contacted Amy Mitchell, Deputy Director of Pew Research Center's PEJ to ask why she thought people were turning to YouTube for news videos.
Mitchell replied:...
Distributed KnowledgePresident Obama may have seemed to be half-asleep in his first presidential debate performance with Mitt Romney in Denver, but his supporters were wide awake on Facebook and Twitter, according to data from the Pew Research Center's Project for Excellence in Journalism.
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document ToolsLivePerson's customer support organization supports more than 8,500 LivePerson clients globally. By featuring GeoFluent for LivePerson Chat within the customer center on liveperson.com,...
article ToolsSpanish startup Traity ”measures what is inside people” by crowdsourcing personality information. Founder Juan Cartagena said he met his girlfriend online, but at first she didn’t trust him....