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document Distributed KnowledgeThey hope that they have captured as many examples of the use of social media, crisis mapping and crowdsourcing as possible and that this will provide further impetus to the adoption of emerging...
document Distributed KnowledgeThe growth of online and mobile shopping has contributed to this slump in sales. Home delivery has been growing at double digits. Customers are using coupons, local shops and offers to get the...
document Distributed Knowledge
The very nature of social media’s open communication and crowdsourced information provides a powerful tool for public safety agencies. Take, for instance, the Twitter user who unknowingly tweeted...
document Distributed Knowledge
The efforts currently underway by police in Vancouver, BC provide an excellent example of an investigation leveraging social media to identify those responsible for the Stanley Cup riots in...
document Distributed KnowledgeAs many panelists during the conference noted, sentiment can be hard to quantify, but the value of brand reputation definitely impacts the bottom line. Customer feedback led to a policy change and...
article Distributed Knowledge
Starbucks has built a custom platform to crowdsource new ideas from their customers about anything from improving the ordering process, to corporate responsibility. It improves engagement,...
document Distributed KnowledgeThe following strategic implications were drawn:
1. Crowdsourcing is a key area to explore in 2011, if it's not yet a part of your CSR communications.
2. Social media channels should be...
document Distributed Knowledge, Open Innovation, Tools
The riot has already disappeared from the headlines. The mayhem may linger longer in the memory of Vancouverites, and in the popular history of the sport of hockey. But the aftermath and response...
document Distributed KnowledgeAccording to Captain Xenophon Gikas, Los Angles Fire Department, applying technology advances to public safety is very important. Government is here to provide public safety services. When a...
document Distributed Knowledge, Tools
This is the first time the UN uses this kind of approach, and it is becoming increasingly popular amongst the philanthropic, socially responsible sector. Earlier this year, Lady Gaga used...
document Distributed Knowledge"It is important to involve young people in policy development in order for our views, expectations and aspirations to be fully represented," said Jennifer Ehidiamen, a blogger and...
document Distributed Knowledge, ToolsSome of the highlighted talks during the International Conference of Crisis Mappers (ICCM) 2011:
Adam Finck of the NGO 'Invisible Children' and their implementation of the Lord's...
article Crowd Creativity, Distributed KnowledgeAnd in response – sort of – crowdsourcing outfit Talenthouse (2 million members around the globe and counting) has launched a new online platform together with Nokia, adidas and vitaminwater which...
video Distributed Knowledge, Open InnovationAn example of the intersection of technology, maps, social media is Australia's floods Web app which supplies trend analysis to visualize community reports related to the flooding in...
document Distributed Knowledge, Open InnovationThis paper has outlined the researchers's ongoing efforts at building a crowd-powered system for real-time response to emergency events by analysing information available on social media. They...
document Distributed Knowledge, Tools
Rose Gottemoeller, acting Undersecretary of State for Arms Control, during a recent speech in Seattle, called on programmers and engineers to develop new crowdsourcing tools that could be...
document Distributed KnowledgeOn Facebook for grown-ups, we have groups for everything. Why not groups on Facebook where kids can upload their math problems and crowdsource responses? What a great way to learn. And while math...
document Distributed KnowledgeA business or brand can use social media to reach out to customers. Crowdsourcing surveys and Facebook questions are all great ways to get a quick response from the end user on what they think....
video Distributed Knowledge
Social media has emerged as an ideal platform for sharing a company's corporate responsibility story with its stakeholders. It's authentic. It's continuous. It's targeted....
document Crowd Creativity, Distributed KnowledgeThe mission of Citizens Market is to empower consumers with tools to shop their values. They use the market power of consumers to build the business case for corporate social responsibility.