2,355 crowdsourcing and crowdfunding sites
In the first part of this article I described which types of crowdsourcing currently exist and the benefits of crowdsourcing. In part two, I now explore some of the drawbacks of crowdsourcing.
There are a number of key issues to consider when conducting a crowdsourcing project that have the potential to materially impact the outcome. The potential drawbacks of crowdsourcing often stem from the fact that in crowdsourcing initiatives, online volunteers instead of companies own staff members are executing the work. The use of ‘outside’ workers can present some challenges which I'm going to explore accross the following areas to highlight the potential drawbacks of working with crowds.
Articles on crowdsourcing seem to spread one message: every firm should use the ‘power of the mass’ by tapping into a global pool of online voluntary resources. I do not deny that crowdsourcing is a beneficial concept to a number of firms, but there is also a different story to tell. I have observed that little or no attention has been paid to the drawbacks of crowdsourcing. These disadvantages result in unexpected costs that have the potential to wipe out some or all of the benefits of crowdsourcing.
In the first part of this article I describe which types of crowdsourcing currently exist and the benefits of crowdsourcing. In the second part (published tomorrow), I explore some of the drawbacks of crowdsourcing.