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The Customer Innovation Management Platform

video Crowd Creativity, Open Innovation, Tools
video platformvideo managementvideo solutionsvideo player
Summary Discover the best way to engage your customers in your innovation process. Customers have needs that must be understood to develop the adequate product or service. Your company needs to integrate in its new product development processes its customers from the 1st stage of development where the ideation begins.

Description The CIM platform will manage your customers' expertise that is potentially valuable for product and service development. It will give your company the leverage to anticipate future market demand.

Customers' participation through the CIM platform will not interfere with the efficiency of your new product development processes but at the opposite it will enhance your effectiveness and provide you better business results.

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  • Hutch Carpenter Hutch Carpenter Dec 28, 2012 04:53 pm GMT

    Heh, innovation thrives by building on the work of others, I suppose. Notice the slide diagram seen at the 2:48 mark looks a lot a slide I created 3 years ago: http://www.slideshare.net/bhc3/tapping-communities-to-accelerate-corporate-innovation/9

    Keep on keeping on Innovation Minder folks. Best of luck to you.

    Hutch
    Spigit, Inc.

  • Innovation Minder Innovation Minder Jan 01, 2013 07:51 pm GMT

    Hey Hutch,
    Totally right, I have got a big inspiration from your slide but it was an adaptation of it that’s why there was no citation of your presentation. But when I will make the presentation update I will add it.
    Thanks for your message
    Best

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